Last Updated: 24 / 04 / 2026
Thank you for shopping with us. We strive to provide high-quality car accessories and a smooth shopping experience. Please read our Refund & Return Policy carefully before making a purchase.
1. Return Eligibility
We accept returns only under the following conditions:
- The product is damaged, defective, or incorrect upon delivery
- The issue is reported within 48 hours of delivery
- The product is unused and in its original packaging
⚠️ Returns will not be accepted for:
- Change of mind
- Incorrect product selection by the customer
- Used or installed products
2. Non-Returnable Products
Due to the nature of automotive products, the following items are non-returnable:
- Installed Android screens
- Electrical and electronic components once used
- Customized or vehicle-specific products
3. Return Process
To request a return:
- Contact us via email or WhatsApp within 48 hours of delivery
- Share:
- Order ID
- Product images/videos clearly showing the issue
- Our team will verify and approve the request
👉 Once approved, we will guide you through the return process.
4. Refund Policy
Refunds will be processed only after:
- Product inspection and approval
- Confirmation that the issue is valid
Refund Method:
- Original payment method
- Or store credit (if applicable)
⏳ Refund processing time: 5–10 business days
5. Replacement Policy
In case of damaged or defective products:
- We offer replacement instead of refund, wherever possible
- Replacement will be processed after product verification
6. Order Cancellation
- Orders can be cancelled before dispatch only
- Once shipped, cancellation is not allowed
7. Shipping Charges
- Shipping charges are non-refundable
- Return shipping cost may be borne by the customer unless the issue is from our side
8. Installation Support & Responsibility
We provide installation support and guidance to help you install the product correctly. This may include instructions, videos, or assistance from our team.
However, please note:
- Installation should be done by a professional technician
- We are not responsible for any damage caused during installation, especially if done by a third party or outside technician
- Any damage due to improper wiring, fitting, or handling will void return or replacement eligibility
⚠️ Products once installed will be considered used and are not eligible for return
We strongly recommend using experienced installers to ensure proper performance and safety.
9. Contact for Returns & Support
For any return or refund requests, contact us:
- Email: sales@modifyd.in
- Phone/WhatsApp: (+91) 90371 55 385
By placing an order on our website, you agree to this Refund & Return Policy.