We are committed to providing high-quality car accessories. This Warranty Policy outlines the terms and conditions applicable to products purchased from our website.
1. Warranty Coverage
Our products come with a limited warranty that covers:
- Manufacturing defects
- Hardware malfunctions under normal usage
Warranty duration may vary depending on the product and will be mentioned on the product page or invoice.
2. What is Covered
The warranty applies only to:
- Internal hardware issues
- Functional defects not caused by external damage
- Issues arising under normal usage conditions
3. What is NOT Covered
The warranty does not cover:
- Damage caused during installation (especially by third-party installers)
- Improper wiring, fitting, or handling
- Physical damage (breakage, scratches, water damage, burns)
- Electrical damage due to voltage fluctuation or short circuit
- Unauthorized repairs or modifications
- Normal wear and tear
4. Installation Responsibility
We provide installation support and guidance to assist customers.
However:
- Installation must be done by a qualified professional
- We are not responsible for any damage caused during or after installation by external technicians
- Incorrect installation will void the warranty
5. Warranty Claim Process
To claim warranty:
- Contact us with:
- Order ID
- Product details
- Clear video/photos showing the issue
- Our team will verify the issue
- If approved, we will provide:
- Repair, or
- Replacement (based on availability and issue)
6. Inspection & Approval
- All warranty claims are subject to inspection
- Final decision will be based on technical evaluation
7. Shipping for Warranty Claims
- Customers may be required to ship the product to us for inspection
- Shipping charges may be borne by the customer unless the issue is confirmed as a manufacturing defect
8. Warranty Void Conditions
Warranty will be void if:
- Product is opened or repaired by unauthorized persons
- Damage is caused by improper installation
- Product is misused or handled negligently
9. Limitation of Liability
We are not liable for:
- Any indirect or incidental damages
- Loss caused due to product misuse or improper installation
10. Contact Us
For warranty-related support, contact us:
- Email: sales@modifyd.in
- Phone/WhatsApp: (+91) 90371 55 385
By purchasing from our website, you agree to this Warranty Policy.